A little clarity.
Then back to your book.

You can do this yourself in your Customer Portal. Enter the email you used at checkout and we’ll email you a sign-in link, no password needed. Go to Manage and choose Skip a box, Move my date, Pause or Cancel, then follow the short steps. Make changes before your next billing date. Cancelling future renewals does not automatically refund an order already charged.

Open your Customer Portal and sign in with your checkout email: we email you a link, no password needed. Your genres are right on the Next box page. Choose at least four and save; your next box and any box that hasn’t shipped yet follow your new picks. Each time a new box is ordered, we also email you a link that opens your portal straight to your genres.

Yes. Open your Customer Portal, go to Manage, choose Box size, pick 3, 4, 5 or 6 books and confirm. Your new size applies from your next renewal; you do not need to cancel and resubscribe.

You earn points on every box (3 points per $1 for boxes 1–3, 4 from box 4 and 5 from box 7), plus bonuses for milestones, reviews and friends you refer (rewards for unboxing videos are coming soon). Open Rewards in your Customer Portal to spend them: from 500 points, in steps of 100 (100 points = $1), take money off your next box (up to half its price), get a free add-on, or turn them into a one-time shop code.

No. “Mystery” means the titles are a surprise until you open the box. Your books come from the genres you pick, at least four of our 14: thriller, romance, fantasy, historical fiction, horror, self-help and more. Pick Mystery if you want mystery novels in it.

Your chosen 3, 4, 5 or 6 new or like-new books, plus two random paper bookmarks and two random stickers. Real people choose your books using your genres and curator note. The premium metal bookmarks and reading light are separate optional accessories.

A human curator uses your selected genres and preferences to put together a mix of discoveries, well-loved authors and hidden gems. Tell us about authors you enjoy, titles you own and anything you would like to avoid. Individual titles and authors are surprises and cannot be guaranteed.

A wider mix gives your curator room to find stories that suit your taste while keeping each delivery a surprise. Choose at least four of the 14 available genres; you can choose more than four.

Fantasy; Thriller; Mystery; Romance; Spicy / Dark Romance; Action & Adventure; Science Fiction; Historical Fiction; Horror; Young Adult; Literary (General Fiction); Self-Help & Personal Growth; Biographies & Memoirs; and General Non-Fiction.

Every book is new or like-new and unread. Minor corner dings or slight storage and transit wear can occur. We do not send heavily used or damaged books. If something arrives damaged, contact our team with photos so we can review it.

Your box may include both. Leave your format preference in your curator note and we will do our best to accommodate it. Specific formats, editions, titles or authors are not guaranteed.

If you already owned a title before you subscribed, we offer a one-time courtesy: an extra book in your next box. Contact our team so we can review your request. Listing owned titles in your curator note helps us avoid them.

We track the ISBNs of books we send. If we confirm that we sent you a duplicate, you can choose a 50% refund on that box or two extra books in your next box. Contact our team with the title and order details for review.

Yes. A one-time box makes a gift without monthly renewals. Prepaid gift plans are also available; review the term and renewal details at checkout. Use the recipient’s delivery address and share their reading preferences when ordering.

A monthly subscription is charged at checkout and then renews on the same date each month. The introductory offer is 40% off the first box, followed by 15% off later monthly boxes. Check your portal for your exact next billing date and amount.

Open your Customer Portal, go to Manage and choose Update card or address; it opens our secure payment partner. Make changes before the next renewal. If an order has already been charged or is in progress, contact our team promptly; a profile change may not change that existing order.

Use the same email address you entered at checkout and check your spam or promotions folders for the sign-in email from TheBookScription. Each link works for two weeks, and you can ask for a new one anytime. If you still cannot get in, contact our team from your checkout email. Never share a sign-in link in the AI chat.

Subscribers who stay subscribed for three or more months in a row receive extra free goodies. The items vary. Your standard box already includes two paper bookmarks and two stickers.

Three-month prepaid includes a free book light in your first box. Six-month prepaid includes one extra book in each monthly box: six extra books at $10 value each, $60 total value. You pay upfront for the term. Current prices and renewal terms appear in the book-box builder. Manage an existing plan in your Customer Portal.

Orders are generally processed within 1–3 business days. Standard shipping typically takes another 3–5 business days after dispatch. These are estimates; weekends, holidays, weather and carrier delays can affect timing. We email tracking when your order ships.

Look for your shipping confirmation email and follow the tracking link to the carrier’s website. Processing can take 1–3 business days before a shipment is dispatched. If you cannot find the email or tracking looks unusual, contact our team with your order number.

Standard U.S. shipping is free for our book boxes, reading lights and metal bookmarks. A paid priority shipping option may also be available. Review the delivery options and final total at checkout before paying.

We currently ship within the United States, including all 50 states. International shipping is not available at this time.

Contact our team within 48 hours of delivery with your order number and clear photos of the item and its packaging. Keep the packaging while we review the issue. A real team member will work with you on the next step.

Check your tracking, delivery address and any safe delivery locations first. For a lost shipment, the shipping policy asks you to contact us within seven days of the estimated delivery date so our team can investigate with the carrier. If a package is returned because of an incorrect address, additional reshipping fees may apply.

Request a return within seven days after confirmed delivery. Contact our team for approval and return instructions before mailing anything. Every book must be returned in the same condition as received. If any books are missing, no refund will be given. You pay return shipping. Read the full policy for eligibility, exclusions and refund timing.

Accessories are one-time purchases and do not renew with your book subscription. Add either or both eligible accessories to a book box for 50% off. Removing the book box returns the accessories to full price. The bag and checkout show the applied discount.

Frost White. Brushed Lavender. Cosmic Blue. Petal Pink. Choose your color on the product page. Current standalone prices start at $24.99.

It clips onto a book for hands-free reading, folds for easy carrying and recharges with USB-C. Three color-temperature settings range from warm to cool white, and brightness is adjustable. Follow the instructions supplied with your light for the button controls.

The current store listing does not publish a verified battery runtime, capacity or charging time. Our team can help with model-specific details. We do not want to give you a specification from a similar-looking light.

The two-bookmark pack is $9.98 on its own, with 50% off when purchased with a book box. Designs are randomly selected from the available metal bookmarks with tassels; the pictures show examples. Paper bookmarks are already included in every mystery box.

Three-month prepaid includes a free book light in your first box. For a standard monthly or one-time box, a book light is an optional paid accessory. Six-month prepaid includes one extra book in each monthly box ($10 per book, $60 total value in extra books).

Keep an eye on your inbox after checkout. Shop app customers receive an email after checkout to choose their genres. If it does not arrive, contact our team using the email from your order.

Our team replies within one business day, usually sooner. Email support@thebookscription.com or use the current store contact form. Include your order number for an order-specific question; never send a password, login code or full payment-card number.