Shipping policy
Shipping Policy for TheBookScription
Effective Date: September 15, 2026
At TheBookScription, we are committed to delivering your curated book box promptly and efficiently. Please read our Shipping Policy to understand how we handle shipping and delivery.
1. Processing Time
- Order Fulfillment: Orders are generally processed within 1–3 business days of purchase.
- Subscription Boxes: Boxes are curated and shipped on a monthly schedule. Your first box will be processed and shipped shortly after your initial order. Recurring boxes are shipped around the same time each month.
2. Shipping Times
- Standard Shipping: Estimated transit is 3–5 business days after dispatch.
- Priority Shipping + Insurance: Estimated transit is 2–4 business days after dispatch, where available at checkout.
- Processing and transit times are estimates, not guaranteed delivery dates.
3. Shipping Costs
- Free Standard U.S. Shipping: Standard shipping is free for our book boxes, reading lights and metal bookmarks.
- Optional Priority Shipping + Insurance: $8.79 where available. Review the available shipping options and final total at checkout.
4. Shipping Locations
- United States Only: We accept new orders for delivery within all 50 U.S. states, including Alaska and Hawaii.
- International Shipping: We do not offer international shipping, including shipping to Canada.
5. Tracking Your Order
- Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
- Updates: You can track your shipment directly through the carrier’s website using the tracking link provided.
6. Lost or Damaged Shipments
- Lost Packages: If your package is lost in transit, please contact us at support@thebookscription.com within seven days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.
- Damaged Items: If your box arrives damaged, please email us with photos of the damaged items and packaging. We will assist with a resolution, which may include replacing the box or specific items.
7. Undeliverable Packages
If your package is returned to us due to an incorrect or incomplete address, we will contact you to confirm the address and arrange for reshipping. Additional shipping fees may apply.
8. Shipping Delays
While we strive to meet our shipping timeframes, delays may occur due to circumstances beyond our control, such as weather conditions or carrier issues. We appreciate your patience and understanding in such cases.
9. Contact Us
For questions about shipping or tracking your order, please contact us:
Email: support@thebookscription.com
Website: www.thebookscription.com