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Most questions are answered below in under a minute — and if yours isn't, the form at the bottom reaches a real human reader.
How do I change how many books I get each month?
You can switch between the 3, 4, 5, and 6-book boxes anytime in your subscription portal — no need to cancel and resubscribe.
- Open your subscription portal and enter the email you used at checkout. We'll send you a one-time login code — no password needed.
- Open your Adult Mystery Book Box subscription.
- Choose Edit (or Swap product) and select your new box size.
- Save — your new size applies from your next renewal.
How can I change my genres?
Your genres live on your reader profile, and every box we curate matches your latest picks. Enter your signup email below and we'll send you a secure personal link — tap it, toggle your genres, save. Done. The link stays good for 90 days, so keep the email handy.
How do I redeem my rewards points for money off my box?
- Log in to your TheBookScription account.
- Open the Rewards section to see your points balance.
- Choose how many points to redeem — you'll receive a discount code.
- Apply the code at checkout, or add it to your subscription in the portal under Apply discount code so it hits your next renewal automatically.
How can I change, pause, or cancel my membership?
Everything is self-serve in your subscription portal — you can skip a month, reschedule a delivery, pause for a while, or cancel entirely.
- Open the portal and log in with your checkout email (one-time code, no password).
- Open your subscription.
- Pick Skip, Reschedule, Pause, or Cancel.
Heading out for a busy month? Pause or skip keeps your spot, your pricing, and your reading streak — cancel is forever, pause is a bookmark.
Manage my membership →Still need a human?
We reply within 1 business day — usually much faster.